Question 1

Which silver is best for a kada — 925 or 999?

Accepted Answer

Both are excellent. 925 silver is more durable for engraved and designed kadas. 999 silver is ideal for plain, heavy Punjabi kadas where maximum purity is preferred. Shubh Jewellers almost every Kada is made by 999 Hallmark Silver Purity.

Question 2

What does Shubh Jewellers sell?

Accepted Answer

Shubh Jewellers is an online silver jewellery store. You can shop 925 silver and pure silver jewellery, including kadas, bracelets, chains, bangles, pendants, and custom designs. We deliver across India.

Question 3

Can I customize a piece of jewelry?

Accepted Answer

Many customers are interested in personalizing jewellery by design and any specific element you want to add in the jewellery.

Question 4

What is your jewellery made from?

Accepted Answer

We use 925 pure silver for all our jewellery pieces.

Question 5

Do your silver jewellery pieces come with a guarantee?

Accepted Answer

Yes. Our pure silver jewellery comes with a lifetime guarantee.

Question 6

How soon can you cancel an order?

Accepted Answer

You can cancel your order within 1 hour of purchase. After 1 hour, cancellation is not possible.

Question 7

Can I change my order after placing it?

Accepted Answer

Yes, you can change your order within 1 hour. Contact us at shubh.jewellers2@gmail.com or call +91-7878955968.

Question 8

Can you add gift wrapping or a personal note?

Accepted Answer

Yes. You can request gift wrapping and a personalised note when you place your order.

Question 9

What if my order is undelivered?

Accepted Answer

If your product remains undelivered, you can register your complain with our Team within 10 days from the Date of Shipment. However, if you fail to register a complaint within 10 days for the non-delivery of your order then Shubh Jewellers will not be responsible for it and will not make any refund credits to your account.

Question 10

Can I track my order?

Accepted Answer

Yes, you can track your order. we will provide you a Tracking Id.

Question 11

Do you ship across India?

Accepted Answer

Yes. We deliver all over India. Free shipping is available on selected orders or products.

Question 12

How should I care for my silver jewellery?

Accepted Answer

Keep your silver jewellery dry. Avoid perfume, water, and harsh chemicals. Store each piece separately and wipe it with a soft cloth after use.

Question 13

What payment methods do you accept?

Accepted Answer

We accept payments through Razorpay. Depending on your order, you may also see UPI, debit card, credit card, net banking, wallet, COD, and EMI options at checkout.

Question 14

Are your silver jewellery pieces certified?

Accepted Answer

Yes. We offer 925 silver and hallmark certified jewellery. Product details will mention the purity and certification clearly.

Question 15

What is your return policy?

Accepted Answer

We offer a 7-day return policy on eligible items. The product should be unused and in original condition. Please contact us as soon as possible for return support.

₹ 2430.00

(per 10 gm)

Frequently asked questions