Frequently asked questions

Both are excellent. 925 silver is more durable for engraved and designed kadas. 999 silver is ideal for plain, heavy Punjabi kadas where maximum purity is preferred. Shubh Jewellers almost every Kada is made by 999 Hallmark Silver Purity.

Shubh Jewellers is an online silver jewellery store. You can shop 925 silver and pure silver jewellery, including kadas, bracelets, chains, bangles, pendants, and custom designs. We deliver across India.

Many customers are interested in personalizing jewellery by design and any specific element you want to add in the jewellery.

We use 925 pure silver for all our jewellery pieces.

Yes. Our pure silver jewellery comes with a lifetime guarantee.

You can cancel your order within 1 hour of purchase. After 1 hour, cancellation is not possible.

Yes, you can change your order within 1 hour. Contact us at shubh.jewellers2@gmail.com or call +91-7878955968.

Yes. You can request gift wrapping and a personalised note when you place your order.

If your product remains undelivered, you can register your complain with our Team within 10 days from the Date of Shipment. However, if you fail to register a complaint within 10 days for the non-delivery of your order then Shubh Jewellers will not be responsible for it and will not make any refund credits to your account.

Yes, you can track your order. we will provide you a Tracking Id.

Yes. We deliver all over India. Free shipping is available on selected orders or products.

Keep your silver jewellery dry. Avoid perfume, water, and harsh chemicals. Store each piece separately and wipe it with a soft cloth after use.

We accept payments through Razorpay. Depending on your order, you may also see UPI, debit card, credit card, net banking, wallet, COD, and EMI options at checkout.

Yes. We offer 925 silver and hallmark certified jewellery. Product details will mention the purity and certification clearly.

We offer a 7-day return policy on eligible items. The product should be unused and in original condition. Please contact us as soon as possible for return support.